In the agency world and TV shows, the creatives are typically the rock stars, award winners, and attention magnets. After all, it’s their work that results in the end product that everyone ooh’s and aah’s over, talks about, ‘likes’ and forwards to others on social media, etc. Yet behind the scenes and out of the […]
client service
Account Service eBook
What goes into delivering top-flight account service? Good account service can be found anywhere. But truly great account service is as rare as a unicorn sighting. It requires loads of determination, attention to detail, great communication skills, flexibility, and perhaps even the ability to see into the future—just for starters. The creative folks often get […]